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Crucial Conversations Tools For Talking When Stakes Are High Second Edition

Crucial Conversations
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Size: 40.77 MB
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The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Language: en
Pages: 288
Authors: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Categories: Business & Economics
Type: BOOK - Published: 2011-09-16 - Publisher: McGraw Hill Professional
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Crucial Conversations
Language: en
Pages: 256
Authors: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Categories: Business & Economics
Type: BOOK - Published: 2002-06-18 - Publisher: Mcgraw-hill
The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Heikle Gespräche
Language: de
Pages: 272
Authors: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Categories: Business & Economics
Type: BOOK - Published: 2006 - Publisher:
Ob am Arbeitsplatz, in der Partnerschaft, der Familie oder im Freundeskreis, überall kommt jeder hin und wieder in die Situation, heikle Dinge offen ansprechen zu müssen. Aber wer führt schon gern Gespräche, bei denen Meinungsverschiedenheiten, Einwände und Ärger vorprogrammiert sind? Viele Menschen schrecken davor zurück, weil sie nicht wissen, wie sie sich richtig verhalten sollen. Oft führt die Unfähigkeit miteinander zu kommunizieren zu Missverständnissen und Gemeinheiten. Die Mauer zwischen den Gesprächspartnern scheint unüberwindbar. Heikle Gespräche hilft dabei diese Situation gar nicht erst entstehen zu lassen. Kerry Patterson, Joseph Grenny, Ron McMillan und Al Switzler liefern praktische Tipps und Techniken, wie man schwierige Gespräche konstruktiv meistert und auch über unangenehme Themen gelassen diskutiert. Der Leser erfährt, wie er seine Angst vor offenen Aussprachen in den Griff bekommen kann. Er lernt außerdem, die oft so schmalen Grenzen einzuhalten, die zwischen Sachlichkeit und Zynismus, zwischen Klärung und Abrechnung verlaufen.
Crucial Conversations
Language: en
Pages: 240
Authors: Kerry Patterson
Categories: Business & Economics
Type: BOOK - Published: 2002 - Publisher: Tata McGraw-Hill Education
Books about Crucial Conversations
Crucial Conversations
Language: en
Pages: 150
Authors: May Sarton
Categories: Fiction
Type: BOOK - Published: 2014-12-16 - Publisher: Open Road Media
“May Sarton’s provocative novel is about a wife who has outgrown her husband, and after twenty-seven years of marriage decides that she has had enough. . . . [Poppy] is altogether believable.” —The Atlantic To their close friend Philip, Poppy and Reed Whitelaw’s marriage appears stable and happy. Their ritual Sunday tennis matches and dinners are a highlight of his week, and the Whitelaws’ repartee is an object of wonder and admiration. But beneath the surface, the marriage has slowly been unraveling for years. An artist, Poppy feels the weight of time, calculating that she has twenty good years left for her work and little remaining tolerance for her diminishing marriage. And so, as newscasts about Vietnam and Watergate issue nightly warnings about the dangers of deceit and delusion, Poppy has decided to leave. The separation guts Philip, who finds that his investment in the affairs of his friends outweighs his investment in his own. The relationship between the three friends had often been riven by jealousy, and the cataclysm of the Whitelaws’ separation does little to lessen anxieties roiling beneath the surface. As those in the Whitelaws’ orbit struggle to adjust to their new reality, a world of buried
Summary of Crucial Conversations
Language: en
Pages:
Authors: Alexander Cooper
Categories: Business & Economics
Type: BOOK - Published: 2021-04-05 - Publisher: BookSummaryGr
Summary of Crucial Conversations Crucial Conversations: Tools for Talking When Stakes are High is the best-selling, self-help book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzer. In it, the authors use behavioral principles to help explain why people tend to avoid crucial conversations in all aspects of their lives, personal and professional. They explain the benefit of dialogue, comparing it to a pool that needs to be as deep as possible, with everyone pouring their “water” into it. Then, they help provide a road map to get the conversation off on the right foot, starting from the imperative that self-awareness is required to even be aware that one is taking place. With simple, easy-to-remember steps, the authors explain how to establish mutual purpose and respect, and what to do if things get off track. Finally, they suggest how to move from discussion to action. Here is a Preview of What You Will Get: ⁃ A Full Book Summary ⁃ An Analysis ⁃ Fun quizzes ⁃ Quiz Answers ⁃ Etc. Get a copy of this summary and learn about the book.
Crucial Conversations, Third Edition
Language: en
Pages: 288
Authors: Al Switzler, Kerry Patterson, Joseph Grenny, Ron McMillan, Emily Gregory
Categories: Business & Economics
Type: BOOK - Published: 2021-10-26 - Publisher: McGraw-Hill Education
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether
Communication Skills Training For Crucial Conversations
Language: en
Pages: 180
Authors: Andrew G. Brown
Categories: Self-Help
Type: BOOK - Published: 2020-05-31 - Publisher: Andrew G. Brown
Don’t Ever Want To Lose Out On Achieving Super Success In Life on Account of Poor Communication and Social Skills and Inability to Talk to People? Then Read On Are you one of those people who find it difficult to make conversations and cope with your surging emotions when it comes to crunch situations in life? Do you also worry about your inadequate conversational intelligence? Does your panicky behavior become a stumbling block in your personal and professional growth? What if you were told that you could find a fantastic way of greatly enhancing your conversational intelligence? What if we told you that you could leverage your emotions to make great conversations? Do you think that there is nothing upon the face of this world that can help you enhance your poor conversational skills? Then this book is what squarely addresses your concerns. You need to look no further than this masterfully created tome about enhancing conversational intelligence to speak to anyone. It teaches you time-tested and scientifically-validated conversational intelligence enhancement techniques. At the same time, it helps you connect with people on an emotional level, leveraging the power of the tremendous conversational ability to achieve unprecedented success and so
Extended Summary Of Crucial Conversations: Tools For Talking When The Stakes Are High - By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Language: en
Pages: 28
Authors: Sapiens Editorial
Categories: Self-Help
Type: BOOK - Published: 2019-06-02 - Publisher: Sapiens Editorial
DESCRIPTION OF THE ORIGINAL BOOKWe have all suffered this situation: We try to have a sensible conversation about something important when suddenly a bitter fight breaks out. How is it possible that two people who are usually reasonable and pleasant, end up in a screaming competition, even when both have identical goals? The book Crucial Conversations investigates the root that causes these types of problems.Kerry Patterson and her team of co-writers and leadership consultants describe several techniques for effective negotiation and conflict resolution, all in the context of important potential life-changing conversations. You will learn the techniques to transform critical situations into something positive. By focusing on searching for solutions, you can prevent critical dialogues from becoming a meaningless struggle. You'll also find tips on how to redirect a conversation on the right track when things have already begun to falter.The book also emphasizes on some issues often neglected in negotiations, such as creating safe environments for others to express their authentic feelings and desires. The authors will explain how to remain alert to new possibilities or unspoken alternatives, including examples drawn from business and personal relationships: how to have a productive conversation with a irritable teenage daughter, how to
Analysis & Review of Kerry Patterson’s & et al Crucial Conversations by Instaread
Language: en
Pages: 26
Authors: Instaread
Categories: Business & Economics
Type: BOOK - Published: 2016-01-29 - Publisher: Instaread
Analysis & Review of Kerry Patterson’s & et al Crucial Conversations by Instaread Preview: Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzer is a nonfiction book that offers simple yet effective tools for engaging in productive, healthy dialogue, even in the most emotionally and politically charged situations. The authors, organizational performance researchers, set out to learn about what they call “crucial moments”: times when people’s actions disproportionately affect their organizations, their relationships, and their lives. Yet, in the course of studying what they call “influencers”—a term for individuals who are known by their peers as effective and possessing an innate authority regardless of the position they hold—for 20 years of research that involved more than 100,000 people, the authors learned that the crucial moments could be linked to crucial conversations. The three defining characteristics that make a conversation crucial are a high-stakes topic of discussion, differing opinions about the topic, and high emotions about the topic… PLEASE NOTE: This is an analysis & review of the book and NOT the original book. Inside this Analysis & Review of Kerry Patterson’s & et al Crucial Conversations by Instaread: · Overview of the book · Important People ·